Keeping You Safe at Spa in The Valley

Posted 26 May 2020 . Filed under : Breaking News

The safety of our guests and staff is not only essential to our success but is our responsibility to the community. Here are some tangible ways we have ramped up our efforts to ensure guest and employee safety:

 

  • Service providers will wear masks, gloves and face shields for the entire duration of your appointment
  • Our front desk staff will welcome you upon arrival and help you navigate new check in procedures—PLEASE CALL US AT 410-771-0200 FOR INSTRUCTIONS
  • Every client will have to fill out our COVID-19 Declaration Form and have their temperature checked before any service begins
  • We will be requiring all employees’ have their temperatures checked before the beginning of their shifts
  • Temporary closure of all communal spaces such as waiting room, lounge areas and break rooms
  • No cash payments transactions. All payments will be collected via credit, debit or gift card
  • To limit cross contamination, we are temporarily not processing gratuities for your Service Provider. Please bring cash with you and directly handle gratuity transactions with your Service Provider or Venmo gratuity transactions would be suggested.
  • Disinfected all surfaces and implements
  • Laundered and sanitized all capes, towels and linens
  • Removed all non-essential porous items and surfaces
  • Required certification program of ALL employees on infection control and hand-washing through Barbicide

 

To keep our guests and employees safe, we will ask you to:

 

  • Wear a mask at all times of your appointment, please bring masks that loop around the ears so that we may be able to perform Hair services adequately
  • Refrain from visiting the spa if you or a household member have a fever, COVID-19 symptoms or any other communicable illness
  • Refrain from visiting the spa if you are under an isolation or quarantine directive
  • Respect and participate in the Spa’s sanitation and hygiene standards and processes posted within the building and shared by employees
  • Wash hands prior to beginning each service
  • We are asking you to refrain from bringing personal items into the Salon—only masks, cell phones, keys & wallets are permitted
  • We kindly ask you to come alone to your appointment—do not bring children, family members or friends

 

Spa in the Valley